To all of you who supply clents with services, listen up. You can loose a great client within less than one minute with these 5 comments.
1. "Send that request to me in writing"
2. "Exactly, what do you want us to do?"
3. "We will optimize your website for $XXXX a month..."
4. "What charge do you think your client will accept?"
5. "Our company demands a Purchase Order. Your email order is not acceptable even though you are paying our estimate to you in advance."