How to Make Your New Business Presentation Irresistible

Imagine yourself in front of a multi-million dollar marketing opportunity presenting to the Chief Marketing Officer and President of the prospective client company. You are competing against the best of the best. You know you’re good, but like any human effort, your small group of professionals has knowledge gaps and fewer resources than your competitors. How can you win?

After personally going through several hundred of these pitches, there is nothing that guarantees the pain of failure more than not winning an account you really wanted. So what went wrong?

You hear all of the reasons. Most of them are beyond your control. Things like the decision was already made before you started. Or the chemistry between your team and the client’s was not quite right. And there is truth in all of this.

But more often than not, you did not fully understand the client’s concerns. You did not address the unspoken questions or interpret the prospect’s pain. And you know what, that will always be the case. So luck plays a big role here.

But what if I could give you one thing, a secret that would remove or even neutralize these barriers to winning new business. It would allow you to change the playing field with the client’s blessing.

Ask yourself these questions. “What is the prospect concerned about day to day? What keeps him from being a successful marketer?”

It took years of failures and a few successes to understand the overriding concern companies face in all of their marketing efforts. They either do not really know who their customers are, who they will be or enough about the customers they do have.

When I say, “know,” I am not talking just about demographic information. But what makes the client’s customers tick? How do they view the company? What do they consider to be the company’s best traits? What would they like for the company to do for them? When they purchase the client’s products or services, what other competitors do these customers consider before making their purchase decisions? What share of customer does the client enjoy? And the list goes on.

So here’s the secret to success in any marketing pitch you make.

Tell the client something they do not already know about their own customers and prospects. Only the non-marketer clients will walk away from you. And you don’t want those clients who don’t understand where you’re coming from anyway.

Once you’ve gotten the content right, then use the best technology and presentation tools available. “Presentation aids work because they tap into the presentation psychology; the underpinning of our minds and how we perceive and remember great presentations.”

What is your view on this stance? Have you seen other things that work better or may help readers in their pitch activities?

Ted Grigg

Ted Grigg is a direct response strategist who helps growth-focused companies reduce risk by identifying weak assumptions before they become costly mistakes.

Over the course of his career, Ted has evaluated several hundred million dollars in direct response testing across direct mail, digital, print, television, telephone, and other channels. His work combines direct response strategy, acquisition economics, customer analysis, creative evaluation, offer development, and disciplined testing.

Ted has worked on both the client and agency sides of the business. That experience gives him a practical understanding of the pressures facing executives, marketing teams, agencies, and service providers—and of the problems that arise when activity, media volume, or creative preference replaces a clear economic objective.

His consulting work helps organizations examine such questions as:

  • Are acquisition goals economically realistic?

  • Is the allowable Cost Per Sale supported by customer value?

  • Are targeting, offers, creative, media, and response paths working together?

  • Are tests structured to produce reliable business decisions?

  • Are unproven assumptions being treated as facts?

  • Is the organization measuring sales outcomes rather than convenient proxies?

Ted’s experience includes the development of direct mail and multichannel acquisition programs for insurance, healthcare, financial services, technology, nonprofit, manufacturing, retail, transportation, communications, government, and business-to-business organizations.

For a national direct-to-consumer insurance company, he developed a direct mail format that defeated established controls and helped expand the productive use of compiled prospect lists from less than 10 percent to more than 30 percent of total direct mail circulation within one year. He also planned Medicare lead-generation programs for more than 60 regional and national HMO and PPO organizations, with some programs exceeding sales projections by as much as 60 percent.

Ted founded Wyse Direct, a direct marketing division of Wyse Advertising in Cleveland, where he developed acquisition programs and helped launch a new technology product for Seiko Instruments by generating a predictable flow of qualified sales leads for its national sales organization. As vice president of new business development for the Grizzard Agency, he helped broaden the agency’s strategic capabilities and pursue new commercial and fundraising opportunities.

He is the author of The HMO/PPO Marketing Plan—A Step-by-Step Guide, published by Executive Enterprises, and has written numerous articles and conducted webinars on direct response strategy, testing, creative development, and marketing economics.

Ted earned a Bachelor of Arts degree from Abilene Christian University and completed two years of graduate study at Texas Tech University. He is the founder of DMCG, LLC.

http://www.dmcgresults.com
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