Some of my clients understand fully what direct marketing can do for them. But they need help in assessing why their programs are not performing at the levels they should.

As consumers continue to consume the Internet at an ever-increasing rate, I see it as the direct marketer’s dream come true. It offers many advantages to the direct marketing practitioner.

I believe that well conceived loyalty programs provide both immediate and long-term benefits to the organization. But how should the direct marketer go about proving the effectiveness of Customer Relationship Marketing activities?

I recently sent a note to the President of one of my favorite advertising agencies. I congratulated him for his fabulous white paper expounding the positioning and branding services offered by his team.

To this day, I still see web management under the complete control if the IT department in many companies. It’s comparable to putting the print production team in charge of creative and marketing.

Finding and properly identifying DM talent remains a critical issue for organizations seeking people who have the necessary skill set to take their programs to the next level.

All talents are essential for generating response. Proper media selection along with a product or service that people will pay for at the offered price and great graphics to stimulate the recipient’s interest all contribute to the successful campaign

got a call from a printer who wanted some input on a direct mail package he was producing. His client had just completed a mailing and was concerned about why his 100,000-package mailing was not performing better.