o You Want To Become a Consultant? Join the Crowd

DMCG Results

Having practiced as an independent direct marketing consultant for about 15 years now, I receive a number of requests from employed and unemployed professionals of all sorts if I would share my advice for becoming a successful consultant.

Some want to know if they can make enough money to make it worth their while. Others exude confidence in their professional expertise believing that companies will come knocking at their door for help.

Usually, most people who are used to getting that twice a month check have no clue.

But I understand their desire for independence and breaking the stranglehold their employers have over their lives. Freedom offers an almost irresistible attraction.

To be honest, I have come to believe that the security offered by full time employment is elusive at best.

You have read the headlines. CEO tenures have dropped steadily for years to an average of around than three years and CMOs to an even lower level. Some of my peers and I have lasted for as little as six months or less in organizations that merge, sell themselves to the highest bidder or simply demonstrate little regard for their employees financial or emotional welfare.

Let’s be clear, working for the other guy promises fewer rewards and stability than our parents enjoyed. In the not too distant past, employers respected and appreciated great work. Jobs offered real stability. But no more.

In the process, employers lost seasoned employees and show a willingness to hire expertise on a contract basis.

Hence consulting and other skilled contract labor has grown at a prodigious rate. In one article from Assessment.com, a MAPP publication says this about the growth of independents.

Bill Sweney of Resource Associates Corporation recently stated "...someone who works outside the company would do 50 percent of all jobs performed. In the U.S., this contingent workforce consists of approximately 45 million, which includes, temporaries, self-employed, part-timers, or consultants. This number has grown 57% since 1980."

In my response to an inquiry from my blog, a customer service veteran with 10 years of experience asked for input on her money making potential as an independent consultant. 

Such individuals can earn quite a bit as a consultant. But it's a rough ride finding clients who will hire you for more than just miscellaneous projects. Monthly fee accounts are the way to go, but hard for clients to justify. Getting the work is the hard part.

Here is my answer to her question.

You should address this issue before you leap into the high risk profession of independent consulting.

  1. Why would someone hire me on a part time basis instead of giving the work to an internal employee?

  1. How should I describe my services? Be focused. Customer service is far too broad. What problems do you solve for a client? Give a case study or two of problems you solved and the results of your work.

  1. Learn how to price your services.

  1. Become an expert networker. For example, leverage LinkedIn to the hilt. You will have to sell what you offer. Plan on spending 3 days a month or about a day a week on the phone and in person building networks and meeting with people. Your sales activity never ends.

Enhance your marketing to include a self-modifying website (as opposed to static) and do some decent SEO on it.

Ask for invitations to speak. Consider writing a blog that demonstrates your capabilities and positions you as a master at solving the types of client problems your clients are experiencing.

Expose yourself to potential clients any way you can.

The work is fun, but for most consultants, the marketing is the tough part. It's like trying to get a new job on a continuing basis. So be sure you are ready to put in the effort.

May I ask you, dear reader, what advice you would share with individuals who aspire to become successful consultants?

Ted Grigg

Ted Grigg is a direct response strategist who helps growth-focused companies reduce risk by identifying weak assumptions before they become costly mistakes.

Over the course of his career, Ted has evaluated several hundred million dollars in direct response testing across direct mail, digital, print, television, telephone, and other channels. His work combines direct response strategy, acquisition economics, customer analysis, creative evaluation, offer development, and disciplined testing.

Ted has worked on both the client and agency sides of the business. That experience gives him a practical understanding of the pressures facing executives, marketing teams, agencies, and service providers—and of the problems that arise when activity, media volume, or creative preference replaces a clear economic objective.

His consulting work helps organizations examine such questions as:

  • Are acquisition goals economically realistic?

  • Is the allowable Cost Per Sale supported by customer value?

  • Are targeting, offers, creative, media, and response paths working together?

  • Are tests structured to produce reliable business decisions?

  • Are unproven assumptions being treated as facts?

  • Is the organization measuring sales outcomes rather than convenient proxies?

Ted’s experience includes the development of direct mail and multichannel acquisition programs for insurance, healthcare, financial services, technology, nonprofit, manufacturing, retail, transportation, communications, government, and business-to-business organizations.

For a national direct-to-consumer insurance company, he developed a direct mail format that defeated established controls and helped expand the productive use of compiled prospect lists from less than 10 percent to more than 30 percent of total direct mail circulation within one year. He also planned Medicare lead-generation programs for more than 60 regional and national HMO and PPO organizations, with some programs exceeding sales projections by as much as 60 percent.

Ted founded Wyse Direct, a direct marketing division of Wyse Advertising in Cleveland, where he developed acquisition programs and helped launch a new technology product for Seiko Instruments by generating a predictable flow of qualified sales leads for its national sales organization. As vice president of new business development for the Grizzard Agency, he helped broaden the agency’s strategic capabilities and pursue new commercial and fundraising opportunities.

He is the author of The HMO/PPO Marketing Plan—A Step-by-Step Guide, published by Executive Enterprises, and has written numerous articles and conducted webinars on direct response strategy, testing, creative development, and marketing economics.

Ted earned a Bachelor of Arts degree from Abilene Christian University and completed two years of graduate study at Texas Tech University. He is the founder of DMCG, LLC.

http://www.dmcgresults.com
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