Direct Response Thinking for Decisions With Money Behind Them

These articles examine the questions that matter after the initial response: whether the economics are sound, the evidence deserves confidence, the customer journey is visible, and the result is strong enough to support more investment.

The focus is practical—Cost Per Sale, Cost Per Lead, customer value, testing discipline, targeting, CRM interpretation, creative evaluation, and the management decisions that connect them.

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Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.

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Selling by Intrusion

We hear a lot these about the negative effects of "intrusion advertising." Disruption represents the strength of traditional media and by comparison, the largest weakness of social media as an acquisition tool. They both have their place. But marketers should ponder this idea when developing their marketing strategies.

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"We Did What You recommended, But It Failed"

Have you ever heard these words from a boss or client at some point in your career? "We did what you recommended, but it failed." I suspect you have. If not, then it's a matter of when and not if. No doubt that in some cases, this indictment reflects the truth. But more likely is an accuser who has ignored key elements in your recommendations that you warned would make or break the program.

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Why Healthcare Marketing Challenges Even the Best Marketers

Marketing for over 60 managed care providers including HMOs, PPOs and hospitals in the last 30 years presented some of my most difficult assignments. The healthcare marketing landscape contains unprecedented complexity that makes marketing goal setting skills more critical than ever.

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The Top 4 Misconceptions Marketers Must Face in 2014

There are 4 powerful misconceptions that suck the energy out of potentially effective marketing strategies.Be on the lookout for these because they also represent opportunities once you recognize and disarm them. Here is the first misconception. Misconception #1 -- Traditional media no longer works

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8 Rules for Direct Marketing Success

Planning and implementing direct marketing programs for start ups and Fortune 100 companies teaches amny things. But these 8 emerge after working with Microsoft, Blue Cross and Blue Shield of Texas, Sherwin-Williams, American Airlines (among many others) as well as numerous small and medium sized companies.

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3 Critical Lead Generation Success Strategies

Whether for B2C or B2B lead generation, the omission of one or more of these three planning steps guarantee an unsuccessful lead generation program. Their inclusion, on the other hand, will dramatically improve success rates.

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