Direct Response Thinking for Decisions With Money Behind Them
These articles examine the questions that matter after the initial response: whether the economics are sound, the evidence deserves confidence, the customer journey is visible, and the result is strong enough to support more investment.
The focus is practical—Cost Per Sale, Cost Per Lead, customer value, testing discipline, targeting, CRM interpretation, creative evaluation, and the management decisions that connect them.
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Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.
How Do We Overcome Corporate America's Skepticism about Advertising and Marketing?
Many companies have spent a lot of advertising dollars that did not yield the revenue they needed or expected. So they draw conclusions about what caused the failure.
Clients Shoot Themselves in the Foot
Have you ever interviewed a prospective client only to find that they think they know what their problem is but they really don't?
Is It Data Overload or Lack of Vision?
Marketing technology explodes. Virtually every customer interaction is captured in the Cloud. Customers expect companies to make relevant messages based on their buying habits with their favored brands.
Sloppy Marketing Weakens Email Effectiveness
In just a few short years, email revolutionized marketing. Yet email abuse, spam and sloppy email marketing practices have reduced its effectiveness.
4 Email Ideas to Improve Your Sales
Limited space constrained the list to four areas. So please add your comments once you have read this post to add your ow
Warning! Two-Dimensional Marketing Thinking Does Not Work
It has taken me a long time to come to this point. But it is clear that some company leaders and CMOs cannot think three dimensionally. Why is this dangerous?
CMO Success Hinges on the Company’s Marketing Culture
Marketing success is a corporate venture rather than a solo role carried by the CMO. The CEO, CFO, the board and every employee in the organization exist to make the company a successful selling machine.
3 Top Marketing Barriers to a Company’s Lead Generation Success
Your first question when looking at your selling processes should never be “How can we make this process easier for the company?” But rather “How can we make this process easier and more convenient for the customer?”
CMOs Struggling with ROI
They are realizing that strategically driven direct marketers had it right all along. It's not just about demand generation, positioning or branding as important as these all are