Know When Direct Response Results Justify More Investment

These articles examine the questions that follow the initial response: Are the economics sound? Is the evidence strong enough to trust? Can you see the full customer journey? Do the results justify investing more?

The focus is practical: Cost Per Sale, Cost Per Lead, customer value, disciplined testing, targeting, CRM interpretation, creative evaluation, and the management decisions that bring them together.

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Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.

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Customer Modeling Guidelines

Clients seek greater targeting capability with their media buys. But what do direct marketers look for when creating more accurate predictive modeling that generates more revenue, more profitably than past efforts?

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Think Big when Testing

When discussing testing with one of my respected fellow direct marketers, I mentioned that companies really hire direct marketing consultants to advise them of what to test

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Consultant Credibility

After nearly 16 years of off and on consulting, the requirements for having fun and making a little money in the process revolves around one's credibility as a consultant.

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Just Cut the Top Off the Car!

Have you ever taken on a marketing project you just couldn't get your hands around because nobody was clear on the objective or even what questions to ask?

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Email Strengths and Weaknesses

Email marketing continues to grow unabated despite the down economy. Companies use email for retention, acquisition, PR and BtoB lead generation.

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Advertising Agency Suppliers Beware !

Suppliers to agencies, here's a disturbing question for you. When your agency contracts with outside suppliers, will the agency pay your bill if their client does not pay? The agency... right? Wrong.

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