Know When Direct Response Results Justify More Investment
These articles examine the questions that follow the initial response: Are the economics sound? Is the evidence strong enough to trust? Can you see the full customer journey? Do the results justify investing more?
The focus is practical: Cost Per Sale, Cost Per Lead, customer value, disciplined testing, targeting, CRM interpretation, creative evaluation, and the management decisions that bring them together.
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Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.
Customer Modeling Guidelines
Clients seek greater targeting capability with their media buys. But what do direct marketers look for when creating more accurate predictive modeling that generates more revenue, more profitably than past efforts?
Think Big when Testing
When discussing testing with one of my respected fellow direct marketers, I mentioned that companies really hire direct marketing consultants to advise them of what to test
Consultant Credibility
After nearly 16 years of off and on consulting, the requirements for having fun and making a little money in the process revolves around one's credibility as a consultant.
How NOT to Get Fired from Your Marketing Job
This is not mine, but rather a question posed by a marketing leader of other CMOs and marketing executives throughout the US who are MENG members.
Just Cut the Top Off the Car!
Have you ever taken on a marketing project you just couldn't get your hands around because nobody was clear on the objective or even what questions to ask?
Email Strengths and Weaknesses
Email marketing continues to grow unabated despite the down economy. Companies use email for retention, acquisition, PR and BtoB lead generation.
Is There Really a Difference between Positioning Advertising and Direct Marketing?
The answer is partially "no" because today's branding advertising sells product harder than ever drawing closer to the direct marketing approach. Few clients allow their agencies to simply position the product.
The Unanswerable -- "What Will Be Our Average Response Rate?"
It comes about innocently enough from general agencies and large advertisers whose dropping sales are forcing them into the new world (for them) of the direct response strategy.
Advertising Agency Suppliers Beware !
Suppliers to agencies, here's a disturbing question for you. When your agency contracts with outside suppliers, will the agency pay your bill if their client does not pay? The agency... right? Wrong.