Direct Response Thinking for Decisions With Money Behind Them
These articles examine the questions that matter after the initial response: whether the economics are sound, the evidence deserves confidence, the customer journey is visible, and the result is strong enough to support more investment.
The focus is practical—Cost Per Sale, Cost Per Lead, customer value, testing discipline, targeting, CRM interpretation, creative evaluation, and the management decisions that connect them.
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Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.
The Role of Online Marketing in BtoB Lead Generation
Over the last couple of years, those of us in the direct marketing business have heard some pretty phenomenal stories about the unique pulling power of online BtoB lead generation
Advertising Agencies Struggling to Lead Clients
If you work with or for an agency (either internally or externally),
what barriers to full marketing integration do you see?
The Death Throes of the Purchase Funnel
The emphasis on advertising budget accountability has never taken on more importance than it has in today's market.
Branding Is More than Just Advertising
As marketers, we sometimes get over-focused on the message because that is usually our primary area of responsibility. But branding requires the participation of the entire organization to create andfortify the brand.
What Qualities Do Consultants Look For When Working with New Clients?
At the onset, let me say that I do intend to address what clients look for when working with consultants. But since a lot of writing already exists on this subject, this article deals with what a professional marketing consultant looks when seeking new client relationships.
Why Companies Need to Get the Basics Right Before Launching New Marketing Initiatives
While discussing the impact of social media, online marketing and corporate blogs with a group of marketing executives, I made this passing comment.
ROI Alone Cannot Win the Day
This sounds like an irrational statement -- especially coming from a direct marketer who makes a living making money by using accountable advertising
Lead Conversion Rate Predictors
It amazes professional direct marketers that large numbers of companies still do not understand the back-end of sales. Both sales and marketing executives or their companies do not fully understand their customers and how they prefer to do business once leads are generated.
Customer Modeling Guidelines
Clients seek greater targeting capability with their media buys. But what do direct marketers look for when creating more accurate predictive modeling that generates more revenue, more profitably than past efforts?