Direct Response Thinking for Decisions With Money Behind Them

These articles examine the questions that matter after the initial response: whether the economics are sound, the evidence deserves confidence, the customer journey is visible, and the result is strong enough to support more investment.

The focus is practical—Cost Per Sale, Cost Per Lead, customer value, testing discipline, targeting, CRM interpretation, creative evaluation, and the management decisions that connect them.

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Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.

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Branding Is More than Just Advertising

As marketers, we sometimes get over-focused on the message because that is usually our primary area of responsibility. But branding requires the participation of the entire organization to create andfortify the brand.

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ROI Alone Cannot Win the Day

This sounds like an irrational statement -- especially coming from a direct marketer who makes a living making money by using accountable advertising

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Lead Conversion Rate Predictors

It amazes professional direct marketers that large numbers of companies still do not understand the back-end of sales. Both sales and marketing executives or their companies do not fully understand their customers and how they prefer to do business once leads are generated.

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Customer Modeling Guidelines

Clients seek greater targeting capability with their media buys. But what do direct marketers look for when creating more accurate predictive modeling that generates more revenue, more profitably than past efforts?

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