Know When Direct Response Results Justify More Investment

These articles examine the questions that follow the initial response: Are the economics sound? Is the evidence strong enough to trust? Can you see the full customer journey? Do the results justify investing more?

The focus is practical: Cost Per Sale, Cost Per Lead, customer value, disciplined testing, targeting, CRM interpretation, creative evaluation, and the management decisions that bring them together.

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Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.

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Branding Is More than Just Advertising

As marketers, we sometimes get over-focused on the message because that is usually our primary area of responsibility. But branding requires the participation of the entire organization to create andfortify the brand.

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ROI Alone Cannot Win the Day

This sounds like an irrational statement -- especially coming from a direct marketer who makes a living making money by using accountable advertising

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