Direct Response Thinking for Decisions With Money Behind Them
These articles examine the questions that matter after the initial response: whether the economics are sound, the evidence deserves confidence, the customer journey is visible, and the result is strong enough to support more investment.
The focus is practical—Cost Per Sale, Cost Per Lead, customer value, testing discipline, targeting, CRM interpretation, creative evaluation, and the management decisions that connect them.
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Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.
Avoid these Five Mistakes When Setting Up Your Database
It really rankles me when non-direct marketers call direct marketing a tactic rather than a strategy. They flat do not understand what the direct marketing discipline is all about.
Fundraising --- a Respected Member of the Direct Marketing Industry
It is well known that successful fundraising direct marketing leaders have contributed much to the direct marketing industry. No industry depends more on advanced direct marketing strategies to fund their futures than nonprofits.
Leveraging the 4 Human Behavior Characteristics for More Powerful DM Creative
One of the key differentiators between awareness advertising and direct marketing has to do with behavior change. With awareness, the message creators convey a feeling or attitude toward a given product or service.
One of the Most Important Customer Questions May Be “Who Are You?”
listened for a few more lines expecting them to tell me what bank. Like most of the population, I use several banks. But it was obvious after a few seconds they were not going to answer that all-important question. “Who are you?”
Turning Your Advertising Agency into a New Business Winning Machine
Respected and well-known agencies cannot depend 100% on referrals for their business anymore. Frankly, I doubt that was ever the case.
BtoB Lead Generation Using Traditional Media is Dead
The Chief Marketing Officer for a highly targetable vertical BtoB market told me that the traditional method of generating leads using direct mail plus telemarketing and Internet support was dead.
Direct Mail Still Core Medium for Fundraisers
As one of its goals, this blog site explores trends in the direct marketing discipline. One such trend is the fast growing importance of the email media channel.
Companies Creating "Loyal" Customers with Low Prices
or the company, a customer loyalty program strives to retain existing customers and increase the profits they bring with repeat purchases. The customer wants to save money by purchasing from the same company over and over again.
Do Companies Really Want the Ideal Chief Marketing Officer?
As a past direct response agency executive and present direct marketing consultant, I have worked with CMOs in multiple industries. I’ve seen the good, the bad and the ugly