Direct Response Thinking for Decisions With Money Behind Them
These articles examine the questions that matter after the initial response: whether the economics are sound, the evidence deserves confidence, the customer journey is visible, and the result is strong enough to support more investment.
The focus is practical—Cost Per Sale, Cost Per Lead, customer value, testing discipline, targeting, CRM interpretation, creative evaluation, and the management decisions that connect them.
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Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.
Sales Effectiveness Drives Creativity, Not the Poet's Muse
There's a lot to like in this fascinating 1947 resignation letter from Bill Bernbach. Some of his statements, however, expose much of what is wrong with the advertising industry even to this day.
Direct Marketers Make Stronger Digital Marketers
I see this in the job descriptions that specify channel expertise. Which one do I see the most often? Digital marketing. Think about the implications
You Have To Know Who Your Customers Are to Find New Ones
We have hundreds of restaurants nationwide with a well recognized brand. But some stores are not doing well at all.
Direct Marketing Consultant Reveals Top 3 Response Killers
Direct marketing (or any marketing effort) suffers from these barriers in client companies. Most of them fall within the realm of common human weaknesses
The 3 Most Successful Direct Mail Formats
Self-mailer, jumbo postcard or window envelope direct mail package? How do you pick one? What package should you use to generate leads or sell your product
How to Increase Your Direct Mail Response with pURLs
For decades, marketers believed that combining messages through many channels increased response rates. During my career, several tests proved that this strategy works most of the time.
The State of Advertising as Seen Through the Eyes of a Direct Marketer
For years, I've seen direct response TV advertisements that sell everything from vacuum cleaners and kitchen utensils to jewelry.
The Critical Importance Of Lead Validation In Internet Marketing
If you bought a lottery ticket but didn't scratch it, would you start spending your jackpot? Of course, you wouldn't -- you need to know whether or not you actually won something first.