Direct Response Thinking for Decisions With Money Behind Them

These articles examine the questions that matter after the initial response: whether the economics are sound, the evidence deserves confidence, the customer journey is visible, and the result is strong enough to support more investment.

The focus is practical—Cost Per Sale, Cost Per Lead, customer value, testing discipline, targeting, CRM interpretation, creative evaluation, and the management decisions that connect them.

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Explore the Article Library

Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.

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Ignoring this Key Direct Marketing Strategy Assures Failure

Nothing baffles me more than seeing clients refuse to test their direct mail creative work, offers and mailing lists. It borders on stupidity. After testing several thousand direct mail packages during my long career in this business, clients refues to test when they could improve their response rates by 200-600% with smart testing.

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The top 4 Deadly Direct Marketing Myths

Direct marketing leverages ALL media to meet the sales objectives. This includes email, radio, TV, freestanding newspaper inserts, landing page fulfillment, eCommerce, direct mail, mobile... and the list continues to grow.

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What is Direct Marketing?

For people who aren't familiar with the term, this post describes what direct marketing is. How is it advantageous for a company?

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Test Your Direct Marketing Knowledge

How about a little fun to see how you fare on this test? Click here for the answers with an explanation for each. And please let me know if you disagree with any answer. If you do, then please comment.

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