Know When Direct Response Results Justify More Investment

These articles examine the questions that follow the initial response: Are the economics sound? Is the evidence strong enough to trust? Can you see the full customer journey? Do the results justify investing more?

The focus is practical: Cost Per Sale, Cost Per Lead, customer value, disciplined testing, targeting, CRM interpretation, creative evaluation, and the management decisions that bring them together.

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Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.

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Bad Idea -- Hiring "Heavy Hitters" for Agency Sales

The heavy hitter's primary toolMy network friend and I were discussing the status of advertising agency hiring in the US these days and how things have changed for both the good and the bad. We think this problem applies to any B-to-B sales involving high level corporate services.

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Technology Does Not Equate Marketing

Mr Rapp thinks as I do that direct marketing envelopes all media including broadcast, print, direct mail, freestanding inserts, the online medium, email and cell phone marketing

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The State of Marketing in 2020

Borrowing heavily from my marketing peers, this compilation looks to the future of marketing. Some of the comments contradict each other because the comments come from a number CMOs who are MENG members.

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Relevant Content Is No Longer Enough

Only a few years ago we rode horses to the store. Then came trains, planes and automobiles. After a while, mail order became the rage as retailers considered it stealing its customers.

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Sources for Response Rate Statistics

Direct marketing consultants are loth to provide response information on specific campaigns because they are simply inaccurate and rarely useful. Inexperienced clients tend to interpret such estimates and accompanying caveats as a response prediction or commitment.

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Does Donor Wealth Rating Really Work for Fundraisers?

While working with a highly experienced fundraising analytics firm, I am beginning to wonder if the premise that a donor’s potential to give actually predicts major gift contributions. It appears this is not always the case.

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What is the Marketer's Job #1?

The marketer must strive for simplicity and clarity. This probably means no more than three key strategies at one time each year. No group, regardless of how large it is, will sustain broad based focused efforts beyond this level of complexity at any one time.

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o You Want To Become a Consultant? Join the Crowd

Having practiced as an independent direct marketing consultant for about 15 years now, I receive a number of requests from employed and unemployed professionals of all sorts if I would share my advice for becoming a successful consultant.

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