Sometimes, we must look beyond pure response and look at what happens to our customer database when we continually insult them. Over time, the fickle customers stay and the committed ones jump ship.

A MENG member recently surveyed other members about what they were looking for when selecting an advertising agency. To become a MENG member, marketers must have a present or past experience as an executive making at least a $160,000+ base salary

In the past, I have always bent over backwards to support them. I ask them for their job profiles, review their client websites and ask them to describe the type of leader they are looking for

Professor Calkins establishes the premise that a lot of effort goes into their development, but most marketing plans contribute little to the growth of the organization.

Writing such a simplified list brings with it the risks of generalization. Principles, guidelines and "rules" require caveats. There are exceptions to these precepts.

He talks about how unconventional marketing may not necessarily equate to more effective marketing. He says the real problem is that Social Marketing and Word Of Mouth campaigns get a pass on rigorous testing and financial evaluation.

Few things annoy me more than totally inaccurate beliefs or statements made about the direct marketing discipline. They limit the scope and value of the professionals who have dedicated their careers to the field.

This thought provoking headline was borrowed from Cynthia Maniglia who responded to my last post. Her blog "Copy Grove" contains some interesting posts with multiple examples of what it takes to create winning direct mail.

This blog addresses a positioning problem for direct marketers. It continues to weaken the concept of integrated marketing and limits the potential for advertisers in all industries everywhere.