Direct Response Thinking for Decisions With Money Behind Them
These articles examine the questions that matter after the initial response: whether the economics are sound, the evidence deserves confidence, the customer journey is visible, and the result is strong enough to support more investment.
The focus is practical—Cost Per Sale, Cost Per Lead, customer value, testing discipline, targeting, CRM interpretation, creative evaluation, and the management decisions that connect them.
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Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.
The 7 Essentials of the Direct Marketing Creative Brief
If you plan and evaluate direct marketing efforts, then you know the challenge of pulling together the essential information for your creative assignment.
Marketers --- Is This the Time to Strike Out on Your Own?
I have two long time friends. They are both CMO types with tremendous direct marketing backgrounds. And neither seem to be able to land jobs that make sense anymore.
Most Companies with Databases Still Don't Get It
The answer is that many of my clients still struggle year after year with improperly integrated databases following mergers and acquisitions. Or in some cases, the name file does not automatically attach purchase or inquiry information at the record level.
What's More Important to Response? The Creative Execution or the Offer?
This question came up when the editor for Inside Direct Mail contacted me for an interview related to offers in direct mail. I knew that he was contacting a number of other direct marketers in the US. So I was interested to see what he came up with.
Companies Beware -- Your Customer Surveys Betray You
Have you noticed how many surveys seem to skirt around the really meaningful questions? When they ask for your experience with a recent purchase,
Can Right Brain Driven Clients Succeed With Direct Marketing?
They may be smart, driven and even successful at what they do. But if they are genetically right brain dominant and leading the company's marketing efforts, they do not have what it takes to succeed using direct response strategies.
Product Outranks Positioning and Packaging According to Leading Marketers
Robert Boyar, CMO of LW Brand design conducted a “quickie ranking” of six important marketing variables among a select group of marketing professionals
20 Point Checklist for Direct Mail Success
This list applies partially to all direct response media, but I developed it primarily for direct mail development since this remains the core medium for many direct marketers.
About the "Big Idea" and Other Gobbledegook
In a recent post entitled "2008 Email Design Guidelines" Matthew Patterson wrote a list of "quick and Dirty Guidelines" in his blog that I have seen many times before: