Know When Direct Response Results Justify More Investment

These articles examine the questions that follow the initial response: Are the economics sound? Is the evidence strong enough to trust? Can you see the full customer journey? Do the results justify investing more?

The focus is practical: Cost Per Sale, Cost Per Lead, customer value, disciplined testing, targeting, CRM interpretation, creative evaluation, and the management decisions that bring them together.

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Explore the Article Library

Browse current thinking on direct response economics, testing, creative judgment, lead generation, customer intelligence, and profitable growth.

Ted Grigg Ted Grigg

Does Donor Wealth Rating Really Work for Fundraisers?

While working with a highly experienced fundraising analytics firm, I am beginning to wonder if the premise that a donor’s potential to give actually predicts major gift contributions. It appears this is not always the case.

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Ted Grigg Ted Grigg

What is the Marketer's Job #1?

The marketer must strive for simplicity and clarity. This probably means no more than three key strategies at one time each year. No group, regardless of how large it is, will sustain broad based focused efforts beyond this level of complexity at any one time.

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Ted Grigg Ted Grigg

o You Want To Become a Consultant? Join the Crowd

Having practiced as an independent direct marketing consultant for about 15 years now, I receive a number of requests from employed and unemployed professionals of all sorts if I would share my advice for becoming a successful consultant.

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Ted Grigg Ted Grigg

Direct Response Drives the Internet

The terms direct response and direct marketing are used interchangeably. They are strategic concepts. When fully understood, direct response is really one-to-one marketing.

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Ted Grigg Ted Grigg

Logo Cops Kill Great Direct Mail Packages

Logo Cops Kill Great Direct Mail Packages

Logo CopIf you have worked in direct marketing, then you have seen the Logo Cops in larger organizations destroy promising direct marketing campaigns.

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Ted Grigg Ted Grigg

Email Out of Control

Spam is junk mail on steroids. We spend too much time trying to empty our overloaded inboxes. The best spam filter programs and ISP filters do little to stem the tide. David Pogue, one of my favorite technology writers said it well in his New York Times article entitled "We Have to Fix E-Mail." He wrote:

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